30 May 2025

Movate, a leading provider of digital technology and customer experience services, has announced a strategic partnership with Alcatel-Lucent Enterprise (ALE) to help businesses fast-track their digital transformation through AI-powered solutions. The collaboration aims to deliver integrated, secure, and intelligent services across industries globally, combining Movate’s deep technology expertise with ALE’s cloud-based communications and networking platforms.

The partnership is expected to benefit enterprises seeking to modernize their operations by embedding automation, advanced analytics, and next-gen connectivity into their digital infrastructure.

Empowering Enterprises Through Innovation

Movate, formerly known as CSS Corp, has evolved into a next-generation digital transformation partner known for blending human-centered design with artificial intelligence. With a global footprint across 20+ countries and a workforce of over 12,000 professionals, Movate delivers customer experience (CX), cloud, enterprise product support, and digital engineering services to some of the world’s leading brands.

Its AI-centric approach has earned Movate recognition for helping clients navigate complex digital journeys while improving operational efficiency and customer satisfaction.

"Partnering with Alcatel-Lucent Enterprise aligns perfectly with our goal of delivering intelligent, agile, and scalable digital solutions," said Sunil Mittal, CEO of Movate. "Together, we’ll help organizations reinvent how they connect, communicate, and operate—across the enterprise and with their customers."

A Strategic Alliance Built on Complementary Strengths

Alcatel-Lucent Enterprise, headquartered in France, provides enterprise communications, networking, and cloud solutions tailored to verticals such as healthcare, education, government, and transportation. The company supports over one million customers worldwide and is known for its secure and sustainable technologies.

By integrating Movate’s AI-powered digital services—including predictive analytics, automation, and cloud-native CX platforms—into ALE’s communications and networking infrastructure, the partnership seeks to offer businesses a comprehensive stack of solutions to address rapidly evolving digital needs.

"We are excited to work with Movate to co-innovate and co-deliver solutions that leverage the strengths of both companies," said Rukmini Glanard, Chief Business Officer at Alcatel-Lucent Enterprise. "This partnership supports our vision of providing customized technology experiences that empower enterprises to thrive in a connected world."

Driving Digital Transformation at Scale

The alliance is particularly timely as businesses across Europe, Asia, and North America accelerate digital initiatives in response to rising customer expectations, hybrid work models, and increased security concerns. The partnership will focus on:

• AI-powered CX and automation services

• Secure cloud communications and networking

• Industry-specific solutions for verticals such as finance, healthcare, and manufacturing

• Streamlined digital workflows and IT service management (ITSM)

Movate and ALE also plan to collaborate on go-to-market initiatives, training programs, and joint innovation labs to foster the co-creation of scalable digital transformation use cases.

Looking Ahead

With this strategic partnership, Movate continues to strengthen its position as a disruptor in the digital services landscape. As enterprises seek partners who can combine AI, agility, and global delivery, the Movate–Alcatel-Lucent Enterprise alliance sets the stage for smarter, more resilient business operations.