22 May 2025

Photo by Nexaro GmbH

Carpets are cleaned at least three times a day at McDreams hotels. Nexaro automates this process, making the cleaning job easier for staff while ensuring consistent cleaning quality.

"Carpet cleaning is a classic routine task. It takes time, is physically demanding, and yet it still has to be done reliably," says Linda Ruppel, Area Manager North Rhine-Westphalia at McDreams. "This is a real challenge, especially when there's a high turnover of guests. Today, we simply send the robot out—even at night, even during normal business hours. Without noise, without disruption."

The cleaning concept deployed at McDreams Hotels relies on a combination of fixed and mobile devices – controlled via the Nexaro HUB platform. The autonomous Nexaro NR 1500 vacuum robot is a central component of the so-called cobotic concept:

In the hallways, permanently installed devices ensure consistently clean walkways along self-defined routes. The flexible Drop & Go function is used in the rooms: Cleaning staff simply place the robots in the room and start the process at the push of a button – while simultaneously preparing the bathroom or beds. "This saves time, provides structure, and reduces physical strain," explains Ruppel.

Making a real difference

The transition to the automated cleaning process went smoothly: "The integration into the Nexaro HUB was intuitive – I was able to train my colleagues in less than half an hour," reports Ruppel. Guest feedback is overwhelmingly positive, as evidenced by reviews.

Certified security and smart technology

The Nexaro NR 1500 meets the highest safety standards: It is certified by TÜV SÜD and complies with the international standard IEC 63327 and the Machinery Directive 2006/42/EC. Equipped with state-of-the-art sensors, AI-assisted navigation, a large dust container, and a HEPA H13 filter, it ensures thorough cleaning.